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Customer Reviews.

service

5

Quick service and value for money

07 November 2018

service

5

Pleasurable and efficient sales experience and good after care service.

07 November 2018

service

5

All work was completed, the coffee is good too

07 November 2018

service

5

They got the job done quick and where always there if I needed to ask any questions

06 November 2018

sales

5

Due to the customer service and nice people working at the mini garage in Milton Keynes, made us feel comfortable in buying a new car.

06 November 2018

service

5

Great service

05 November 2018

sales

5

Very knowledgeable and friendly, approachable staff.

04 November 2018

service

4

Good job

02 November 2018

sales

5

Polite, efficient and knowledgeable sales person.Willing to go the extra ‘mile’.

02 November 2018

service

2

the Curtesy car provided was automatic. I do not drive automatic cars. I’ve been dealing with BMW since 2002 and this is really poor

01 November 2018

service

5

Helped with all my needs and dropped me to work and picked up

01 November 2018

service

3

The personal attention from mini service staff has diminished.

01 November 2018

service

3

The person who I dealt with when my car was ready gave the impression that he did not want to do this. In addition, his manner was dismissive and at times he made me feel like he just wanted to get rid of me.

31 October 2018

service

4

Very happy especially the video healthcheck

30 October 2018

service

5

The Service we received from first seeing the car, buying it and contact made when servicing the car has been excellent.

30 October 2018

sales

5

Very well looked after and everyone is so friendly. Even our dog was very well looked after :)

30 October 2018

service

1.5

As above very disappointed but I was allocated BMW area and not mini area. I can only assume I was not of enough value to be treated politely.

30 October 2018

sales

5

Treated like they really cared for their customers

29 October 2018

sales

5

I was given information on a regular basis through MINI videos from Rebecca. She made sure to tell me what was happening during throughout the process of purchasing the MINI, the manufacturing stage and finally the delivery of my new car.

27 October 2018

sales

5

From our very first visit when we met Lauren Hussein, we were impressed by her attitude. Extremely well informed but not pushy. Thenalways very pleasant and patient with us as we took several visits to decide what we wanted.

25 October 2018

sales

5

Kelly Bright and David - the manager in MINI Milton Keynes have both made my experience very pleasant, therefore I am very satisfied

24 October 2018

service

3

I think that I should have been told before I booked the service that the service would take about three hours. I returned hours later and saw my car in the garage but waited at least 30 minutes before I was taken to my car.

21 October 2018

service

5

I was very pleased with the quick service and help given by your staff.

20 October 2018

service

2

Overcharge supply 2 light bulbs In install £50.00, bulbs only cost £4.00 outsourced elsewhere & fitted myself. especially when i had already brought my vehicle in for a service.

20 October 2018

service

4

Booked in for yearly service & gave car reg etc when booking. Took day off to attend, but on arrival told service not due for another year. Wish this was conveyed when booking. Took the opportunity & time off to have brake pads & discs replaced.

20 October 2018

service

3

Service 100%. But had to wait over 4 weeks for a service appointment which meant I drove over 600 miles after service due

17 October 2018

service

5

Easy, fast efficient and friendly

17 October 2018

sales

5

good salesman, good staff, comfortable environment, good information on progress of the car...

15 October 2018

service

5

Repair work carried out well within guide time

14 October 2018

service

5

Easy booking car collected and returned

13 October 2018

sales

5

Made to feel welcome and nothing too much trouble. Jason Crook was lovely and helped with everything.

10 October 2018

sales

4

Everything went to plan, car delivered on time.

10 October 2018

sales

5

The team of people helping with the purchase gave such amazingly helpful advice to ensure I had the best deal possible.

09 October 2018

service

2

Receiving the car back from a service at which the brakes were visually inspected, only to note the service info in the computer is showing front brakes requiring attention in 900 miles (whereas ALL other service metrics show multi-1000 miles to go)

09 October 2018

service

4

Customer service satisfactory.One member of staff could have been a little more cheerful on arrival. I know it was early but a smile is free.Otherwise completely satisfied.

08 October 2018

service

5

Done on time

08 October 2018

sales

4

When I picked my car up it was not ready and they were still cleaning it. When I got it home I was not satisfied that it was finished to the standard I expected.

06 October 2018

sales

5

Because I am completely satisfied

06 October 2018

sales

4

It would of been nice to of collected the car inside due to the weather, we felt we were looked after during the purchase and everything was explained to us

06 October 2018

sales

5

Becky kept me informed and up-to-date with progress on my MINI and was always helpful and friendly.

05 October 2018

service

3.5

Would have been 5/5 if it hadn’t taken a long time before I could get booked in

04 October 2018

service

5

Always well looked after

04 October 2018

service

5

They make sure that I don't have to wait any longer than necessary. They also keep me posted with how the service is going.

03 October 2018

sales

5

They were all so nice to me and the car came so fast as it was built from the factory and when I picked it up they put and bow on it which made the experience that much better and exciting

03 October 2018

service

5

Service completed on time and to my satisfaction

03 October 2018

sales

5

David Reynolds has provided excellent/practical advice at the time of purchase of my new car....David and other people at milton keynes mini center were very helpfull during the whole process. In short...great people and excellent service.

03 October 2018

service

5

Issues dealt with to my complete satisfaction

03 October 2018

service

3

See previous comments. Also great that my car was cleaned as requested

03 October 2018

service

5

Helpful and nothing too much for them

03 October 2018

sales

5

The representative, Jason, who dealt with us could not have done a better job. I’d give him six stars if I could!