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Customer Reviews.

sales

5

The Salesman, Steve Ward, came across like a decent chap, we liked him.

10 May 2018

service

5

Mini are reliable and get things done and aren’t are a hassle to deal with.

10 May 2018

service

5

Good

10 May 2018

service

5

Very helpful and pleasant staff

10 May 2018

sales

5

Happy from start to finish with the service

09 May 2018

sales

5

All staff were very helpful, and when we were just looking there was no pressure to buy, they helped with everything we had asked.

09 May 2018

service

4

Had a manufacturing defect on the car and the part took longer to arrive than anticipated, so car was away longer than anticipated (BMW parts supply issue).

09 May 2018

service

4

All very good, but when the driver returned my vehicle to my pace of work the electronic card reader was not working. I had to wait for him to return with a new card reader so my car could be released to me, later than expected.

07 May 2018

service

4

There is always room for improvement in anything Didn’t expect to have to pay for insurance cover for courtesy car

06 May 2018

service

5

As above

05 May 2018

service

5

See above

03 May 2018

service

5

Great customer service

02 May 2018

service

5

Always a good experience when bringing my mini in for a service.

02 May 2018

service

3.5

Would have been higher if there had been snacks available, since this was a while-you-wait job (there is nothing nearby).

01 May 2018

sales

5

Completely satisfied. I was amazed at how quick everything went and was sorted out. Perfect. Everything went very well and the service I recieved was second to none.

01 May 2018

service

4

Re: nail found in my car's tyre. I would have preferred a Michelin as a replacement (as all other tyres on my car are Michelin - I purchased this car from you new originally), but had to settle for a Continental because you did not have any Michelin

01 May 2018

sales

5

This is the second MINI I've bought from this dealership and we dealt with the same person who we felt comfortable with. Delivery was much quicker than anticipated - 4 weeks quicker!!

01 May 2018

sales

5

Jason Crook was very helpful, kept me informed about my new car weekly until it was ready. Very thorough explanation of features and details of my new car. Excellent sales person.

01 May 2018

service

4

It would have been completely satisfied if the team had reminded me that my MOT was also due in a few days since it was my first NOT so I could have booked it in on time.

30 April 2018

service

5

Was able to book in when I wanted and get courtesy car

26 April 2018

service

5

The whole compliment of staff were great from the car part to the pick up and having car cleaned was a real bonus

26 April 2018

service

5

The work was done effectively and the car was returned nice and clean.

26 April 2018

service

5

Everything was as I expected

24 April 2018

sales

5

I dealt with David Reynolds who could not have been more helpful and explained everything to me very thoroughly.

24 April 2018

sales

5

The lady who sold us the car was very nice and was able to share her own experience and make sure everything was all rught for myself

24 April 2018

sales

5

All queries were dealt with quickly, service was great and David was very patient as we made our choices

22 April 2018

service

5

They were very professional and attentive.

19 April 2018

service

5

Stress free car was ready when I asked for it to be.

17 April 2018

service

5

Good experience and quick service

17 April 2018

service

5

Always good to feel they are there for support.

17 April 2018

service

5

Service was fantastic

17 April 2018

service

4

I was extremely disappointed with the length of time taken to get my car booked in. However, I had complications with pick up and delivery and there was flexibility and good organisation from mini to accommodate my needs. Service quality was great.

16 April 2018

service

5

They do great servicing and repairs and are very reasonable and fair with the costs.

14 April 2018

sales

5

This was the first new car Laura has ever had and the whole experience was thrilling for her. Even though we did not take the part exchange option the prices offered were fair.Test drives were easily and quickly arranged.

13 April 2018

sales

4

Rebecca was brilliant throughout the process, I just expected a little more 'theatre' from Mini on the day I collected the car. My husband got more excitement and fun buying his Volvo a couple of weeks before!

12 April 2018

service

5

Always get good service from Staff and the Service Team.

11 April 2018

service

5

booked in no fuss offered courtesy car all service done and kept me informed of progress

10 April 2018

service

5

Although there was a problem during the work on my car, it was sorted out with out any fuss. They made sure that I was taken home and picked up while the problem was fixed.

10 April 2018

service

5

From dropping off to collecting my car I can not fault any of the staff I came into contact with. So polite and accommodating. Other companies could learn a lot from mini ????

06 April 2018

service

5

Everything was done efficiently from calling to book to driving away, with very little fuss and no problems

05 April 2018

service

5

Mini found someone (from BMW) to drive me home and take me back to the garage (from MINI) even though this was a necessary last minute decision and the garage was very busy!

04 April 2018

sales

5

Becky was right on the ball kept us informed through its build and would always return our call very quickly we were very pleased with her.

03 April 2018

sales

5

Every body was very helpfull, Jason the sailsman was very good and he anwsered all of are questions and helped solve my problems.

03 April 2018

service

4

Great service was very happy. The only reason why it's not 5 stars is because the mini driver was only available until 5pm, so I had to find my own way from work to the Mini Centre when my car was ready to be picked up.

02 April 2018

service

4

Some delays at check in and check out but generally a good service

29 March 2018

service

5

Quick, efficient and comprehensive

27 March 2018

service

5

Everything was done well.

27 March 2018

service

5

Ashlee Thomas was very attentive, and offered me an excellent standard of customer care.

26 March 2018

service

5

Excels in every way.

26 March 2018

service

5

I couldn’t complain about a thing