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Customer Reviews.

service

5

Fab

04 September 2018

service

4

Overall very pleased however the price of some of the recommended repairs (using genuine mini OEM parts) is very expensive e.g. new engine undertray/ brake calipers.

02 September 2018

sales

4

Very quick delivery and kept up to date with dates.

01 September 2018

service

5

On time quick turn around

31 August 2018

service

5

Very pleased with services of BMW

31 August 2018

service

5

As i said above I am always pleased with the overall experience.Great staff attitude, friendly and efficient. Helpful information regarding the work required and completed always discussed in detail. excellent collection/delivery service.

30 August 2018

service

4

Lancaster make keeping up the servicing easy.

29 August 2018

service

5

I was supplied a curtesy car, and my own was cleaned and valeted on return as well as the necessary work completed well.

29 August 2018

service

5

Efficiently carried out and friendly customer contacts.

29 August 2018

sales

5

Extremely good Salesman,freindly helpful and interested.

16 August 2018

service

4

they completed the issue with no problems

11 August 2018

service

4

The service at Lancaster Mini is always very good. Straightforward answers to questions. The only thing i will say is that the dealdership does seem to be very busy and it can take a few days to book in.

10 August 2018

service

3.5

Really pleased with my car service

04 August 2018

service

4

just took a bit tool long to book in and pick up the car after the service

02 August 2018

service

5

All went according to plan, no hold ups or delays.

01 August 2018

sales

5

Customer service from Jason Crook was great as he did all he could to help

31 July 2018

service

5

I was kept fully up to date with what was happening with my car at all times.

25 July 2018

service

5

I am always given a lift to and from the garage.

25 July 2018

service

5

No issues at all

19 July 2018

service

4

Parts replaced under warranty without quibble, service representative kept me informed. However, I asked for the car not to be washed as I'd detailed it over the weekend. I was recommeneded the wash and agreed. The car was recieved in a worse state

16 July 2018

service

5

Local dealer, good customer service, courtesy lift to and from work, fixed price on work undertaken which was more competitive than local garages

22 June 2018

sales

5

My salesman Dave was really nice and extremely helpful. He knew everything about minis!!