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Customer Reviews.

service

5

good service

09 January 2019

service

4

I booked on the email received offering a £20 winter pre-check. I was not surprised when the total bill I paid was £283 !! However I felt I had peace of mind that the car was up to par for the winter.

09 January 2019

service

5

Good service from start to finish

09 January 2019

service

4

As above

09 January 2019

service

5

Not only did my car get the Winter once over, it was valeted as well.

09 January 2019

service

5

Quick, efficient and easy

09 January 2019

sales

5

Due to the excellent attention given to us by Joe Graci both during the purchase and delivery.

09 January 2019

sales

5

I had a really great experience with Lancaster Mini MK. Lauren was patient and has been a pleasure to work with from the get go! She was the reason I decided to go with Lancaster Mini MK over other dealerships. She gets 11/10!

09 January 2019

service

5

Always go beyond expectation!

09 January 2019

service

2

Did not deliver on time

09 January 2019

service

5

Because my problem was promptly dealt with

09 January 2019

service

4

Garage did what they could to help

09 January 2019

service

5

Courteous staff, comfortable wait and a sense of thoroughness.

09 January 2019

sales

5

Rebecca was excellent and personable.

08 January 2019

sales

5

From the moment we first set foot in the showroom we were treated like VIPs. We did not buy on our first visit yet we were treated with the same high level of customer care throughout and since taking delivery. We are delighted.

08 January 2019

sales

5

Despite a long delivery date we were kept informed- helped so much being able to test the vehicle overnight

04 January 2019

sales

5

From start to finish, Rebecca Healy was brilliant. Fantastic customer service, friendly and professional. We have already recommended her to friends and will do so again.

18 December 2018

sales

5

Rebecca Healy. She is the reason.

17 December 2018

service

5

Work done within timescales, polite staff and pleasant surroundings

15 December 2018

sales

5

The alloys were resprayed black but a leak came from a tyre valve after refitting. The warning light came on. However, Lauren was really proactive and sorted everything out. She dropped my car off for me at work before I leave work. Great service!

14 December 2018

sales

5

Could not have been more helpful Rebecca was excelkent

14 December 2018

sales

5

The dealership was a pleasant place to be, great coffee machine (yes that makes a difference!) And the sales rep Lauren Hussain is a credit to the brand.

13 December 2018

sales

5

David very professional and kept us fully informed of delivery date.

06 December 2018

sales

5

Jason did a good job, no problems, very helpful & friendly

04 December 2018

sales

5

All staff friendly and helpful

04 December 2018

sales

5

The whole process from first looking for a mini to actual collection was a pleasure there was no problems, and the team at mini were very very helpful and informative, nothing was too much trouble and on collection everything was brilliant. V. Happy.

29 November 2018

service

4

Trouble free

28 November 2018

service

5

No problems

28 November 2018

sales

5

Highly professional service from start to finish

27 November 2018

sales

5

Staff at the mini centre treated us as we were the "only customers" purchasing a mini, all our questions answered & keeping us updated with our purchase from start to delivery of car.

26 November 2018

sales

5

Becky at Mini in Milton Keynes was great. Very helpful, kept us up to date on a regular basis.

22 November 2018

sales

5

The whole process was a pleasure. David Reynolds was knowledgeable, friendly and efficient at all times.

22 November 2018

service

5

Very efficient & friendly staff. Excellent facilities for sit & wait appointment. All work carried out professionally & quickly.

21 November 2018

sales

5

The whole service was fantastic and Lauren Milton Keynes was amazing she goes over and beyond

21 November 2018

sales

5

Joe made you feel you was his only customer, nothing was too much trouble, thank you Joe

20 November 2018

sales

5

Good facilities and friendly staff.

20 November 2018

service

5

All staff extremes friendly and attentive

19 November 2018

sales

5

Kellie Bright was brilliant throughout the whole process. She worked hard to get the best deal for me.

19 November 2018

service

5

Didn't have a service this time just an MOT

19 November 2018

service

5

My sales person Rebecca Healy was so helpful along with all the other staff in the dealership I came in contact with

18 November 2018

service

5

Curtesy car that i'd booked was not available but a replacement car was found for me. thank you

17 November 2018

service

3

I received a call to say my rear brake pads required replacing shortly and they could do them whilst the car was with you, I declined. When I received the paperwork it said there was 1000-2000 miles left, I only do 5000 a year so they are fine.

16 November 2018

service

5

Easy to book, you get a call to confirm, comfy surroundings to wait.

16 November 2018

sales

5

Friendly and knowledgeable staff, good quality coffee!

14 November 2018

sales

5

From ordering the car right through to picking up the car, Lauren kept me informed every week ( via a video message which I loved!!) of what was happening with the car every week.

14 November 2018

service

5

Good communication about timing and what was being done.

14 November 2018

service

5

People are very nice and give me a good service.

13 November 2018

sales

5

Jason Crook was fantastic as always

13 November 2018

service

2.5

Good service, but problem unresolved. MINI didn’t really try to fix the issue. They ask me to pay around 400£ to change a battery that didn’t work from the beginning, clearly faulty before I bought the car.

12 November 2018

service

3

It happened on time