always happy to help and get things sorted
always happy to help and get things sorted
I was lent a car and the procedure went very smoothly
Really happy with it. James was so helpful and made the experience very easy.
Great contact from Jason Crook , who kept us informed of the Mini delivery . Good advice on choices available.
Polite and well organised
David kept me updated on progress, answered any questions promtly and made picking up a new car a lovely, straight forward experience - despite the global pandemic.
Lauren Hussein handled our purchase and everything went smoothly.
Davis renolds was really nice guy v helpful
The MOT was on time, I was fully briefed on what has been done, and what might need doing in the near future. Very knwledgable service - and super-friendly.
Service carried out very efficiently
Professional and well cared for throughout especially with the new Covid regulations
Strange during Covid-19 but they made the best of experience given the cirsumstances,
All questions and requirements dealt with promptly pleasantly and efficiently.
Booking nice and easy. Staff very polite and courteous. Very professional and like the video update of vehicle.
From the initL booking to the final pick up the staff member was professional and friendly, running through all stages from cost to time of collection.
Joe at Mini Milton Keynes was fantastic in 2019 so we came back to him for this one and once again Joe was brilliant
Very professional. Clear information and plan. Given time to make the decision and didn't feel pushed. Couldn't have asked for more. Also Lauren was thoughtful and listened to me as a customer.
Helpful and friendly staff. Great that my car gets a wash when it comes in too!
Very pleasant team, great service, information provided and loved the video of the vehicle health check!
The salesman was extremely helpful in very difficult circumstances
Professional and dedicated service.
Work done quickly and efficiently.
From the first phone call, the appointment, updates and collection , Jason Crook was a delight to deal with. He made everything simple and kept me up to date.
They were efficient and carried out task quickly. Did what is says on side of can.
both Gloria in service and James Allison in sales have looked after me impeccably throughout my experience. Their customer service is 10 out of 10.
All went as discussed with Alex on the phone. Kept me up to date on progress and Covid situation etc
Team were great and very efficient even with the new Covid rules
overall very happy. I have had a few issues with the car itself, but the branch has dealt with this very well and I am happy with the route to get those resolved and the service received from branch on those.
I have dealt with many garages and dealerships, but Milton Keynes Mini is head and shoulders above others - especially for customer service.
All went well as described.
Straight forward no problems nice n safe
Good experience and customer journey. I felt valued as a customer.
Kept up to date with progress and work was done as agreed
We were dealt with in a very friendly and professional manner. The delivery of the vehicle was quick and hassle free. The sales executive was also very knowledgeable.
Difficult times (covid) made easy
I was very impressed by the salesmanship of Joe, something severely lacking in many businesses these days. The Mini experience was top drawer from the day I walked into the showroom through all the regular updates and the day I collected
Tyler kept me informed all the way while my car was in the workshop, he was honest and professional. Which I totally appreciated. A very good service advisor and a credit to the BMW team
Once sorted out all ok especially on current corona virus.
Everyone was very helpful, professional and very informative and I felt looked after without being hassled
A was totally reassured throughout my visit by the care shown by the staff.
Everything was done quickly and there was no pressure to get things done, I was given time to think about whether I wanted the work done and then confirm on the phone.
Always ready to help and make sure you are happy.
The Car arrived in a week for us to look and once we had finished the paperwork we were able to pick it up in less than a week. It was a great turnaround
Professional, approachable and I felt the extra care they took with respect to COVID was excellent
Very efficient. Sent video of the car being serviced. Good communications on any costs.
Very prompt feedback on my car, had it ready in good time