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Customer Reviews.

service

5

always happy to help and get things sorted

13 October 2020

service

5

I was lent a car and the procedure went very smoothly

13 October 2020

sales

5

Really happy with it. James was so helpful and made the experience very easy.

12 October 2020

sales

5

Great contact from Jason Crook , who kept us informed of the Mini delivery . Good advice on choices available.

10 October 2020

service

5

Polite and well organised

08 October 2020

sales

5

David kept me updated on progress, answered any questions promtly and made picking up a new car a lovely, straight forward experience - despite the global pandemic.

08 October 2020

sales

5

Lauren Hussein handled our purchase and everything went smoothly.

06 October 2020

sales

4

Davis renolds was really nice guy v helpful

05 October 2020

service

5

The MOT was on time, I was fully briefed on what has been done, and what might need doing in the near future. Very knwledgable service - and super-friendly.

04 October 2020

service

5

Service carried out very efficiently

03 October 2020

service

5

Professional and well cared for throughout especially with the new Covid regulations

02 October 2020

sales

4

Strange during Covid-19 but they made the best of experience given the cirsumstances,

30 September 2020

sales

5

All questions and requirements dealt with promptly pleasantly and efficiently.

28 September 2020

service

5

Booking nice and easy. Staff very polite and courteous. Very professional and like the video update of vehicle.

24 September 2020

service

5

From the initL booking to the final pick up the staff member was professional and friendly, running through all stages from cost to time of collection.

22 September 2020

sales

5

Joe at Mini Milton Keynes was fantastic in 2019 so we came back to him for this one and once again Joe was brilliant

22 September 2020

sales

5

Very professional. Clear information and plan. Given time to make the decision and didn't feel pushed. Couldn't have asked for more. Also Lauren was thoughtful and listened to me as a customer.

22 September 2020

service

4

Helpful and friendly staff. Great that my car gets a wash when it comes in too!

18 September 2020

service

5

Very pleasant team, great service, information provided and loved the video of the vehicle health check!

18 September 2020

sales

4

The salesman was extremely helpful in very difficult circumstances

18 September 2020

service

5

Professional and dedicated service.

12 September 2020

service

5

Work done quickly and efficiently.

10 September 2020

service

4

No problem

31 August 2020

sales

5

From the first phone call, the appointment, updates and collection , Jason Crook was a delight to deal with. He made everything simple and kept me up to date.

31 August 2020

service

4

They were efficient and carried out task quickly. Did what is says on side of can.

30 August 2020

service

4

both Gloria in service and James Allison in sales have looked after me impeccably throughout my experience. Their customer service is 10 out of 10.

29 August 2020

service

5

All went as discussed with Alex on the phone. Kept me up to date on progress and Covid situation etc

25 August 2020

service

4

Team were great and very efficient even with the new Covid rules

24 August 2020

sales

5

overall very happy. I have had a few issues with the car itself, but the branch has dealt with this very well and I am happy with the route to get those resolved and the service received from branch on those.

20 August 2020

service

5

I have dealt with many garages and dealerships, but Milton Keynes Mini is head and shoulders above others - especially for customer service.

18 August 2020

service

5

All went well as described.

18 August 2020

service

5

Straight forward no problems nice n safe

17 August 2020

service

4.5

Good experience and customer journey. I felt valued as a customer.

17 August 2020

service

5

Kept up to date with progress and work was done as agreed

11 August 2020

sales

5

We were dealt with in a very friendly and professional manner. The delivery of the vehicle was quick and hassle free. The sales executive was also very knowledgeable.

10 August 2020

service

5

Difficult times (covid) made easy

09 August 2020

sales

5

I was very impressed by the salesmanship of Joe, something severely lacking in many businesses these days. The Mini experience was top drawer from the day I walked into the showroom through all the regular updates and the day I collected

09 August 2020

service

5

Tyler kept me informed all the way while my car was in the workshop, he was honest and professional. Which I totally appreciated. A very good service advisor and a credit to the BMW team

07 August 2020

service

5

Once sorted out all ok especially on current corona virus.

05 August 2020

service

5

good service

04 August 2020

sales

5

Everyone was very helpful, professional and very informative and I felt looked after without being hassled

03 August 2020

service

5

A was totally reassured throughout my visit by the care shown by the staff.

02 August 2020

service

5

Everything was done quickly and there was no pressure to get things done, I was given time to think about whether I wanted the work done and then confirm on the phone.

02 August 2020

service

5

Always ready to help and make sure you are happy.

30 July 2020

sales

4.5

The Car arrived in a week for us to look and once we had finished the paperwork we were able to pick it up in less than a week. It was a great turnaround

30 July 2020

service

5

Professional, approachable and I felt the extra care they took with respect to COVID was excellent

30 July 2020

service

5

Very efficient. Sent video of the car being serviced. Good communications on any costs.

29 July 2020

service

5

Excellent

26 July 2020

service

5

Very prompt feedback on my car, had it ready in good time